Privacy Policy
BM Live ("we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform that allows businesses to manage trades staff jobs and compliance ("Platform"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Data Controller and Contact Information
BM Live operates as the data controller for the information collected via the Platform. If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
- Email: privacy@bmlive.com
- Address: BM Live, 123 Trade Avenue, Suite 456, City, State, ZIP Code
2. Information We Collect
2.1. Information You Provide
- Account Information: When you register for an account, we collect personal data such as your name, email address, phone number, company name, job title, and billing information.
- Job and Compliance Data: Information related to job assignments, staff schedules, compliance records, certifications, and performance metrics.
2.2. Information We Collect Automatically
- Usage Data: Information about how you use our Platform, including your IP address, browser type, operating system, access times, pages viewed, and the referring URL.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store information about your interactions with our Platform.
2.3. Information from Third Parties
- Third-Party Integrations: If you choose to integrate third-party services with our Platform, we may receive information from those services according to their privacy policies and your settings on those services.
3. How We Use Your Information
3.1. To Provide and Maintain the Platform
- Create and manage your account
- Facilitate job management and compliance tracking
- Process transactions and send related information
3.2. To Improve Our Platform
- Analyze usage trends and preferences
- Enhance user experience and functionality
- Develop new features and services
3.3. To Communicate with You
- Respond to your inquiries and provide customer support
- Send administrative information, such as updates to our terms and policies
- Deliver promotional materials and newsletters (you can opt out at any time)
3.4. For Compliance and Protection
- Enforce our terms and conditions
- Protect our rights, privacy, safety, or property and that of others
- Comply with legal obligations and respond to legal requests
4. Legal Basis for Processing
- Consent: Where you have given consent for the processing of your data for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary to comply with legal obligations.
- Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your rights and interests do not override those interests.
5. Data Sharing and Disclosure
5.1. Service Providers
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
5.2. Business Transfers
- We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5.3. Legal Obligations
- We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests; to enforce our terms and conditions; to protect our rights, privacy, safety, or property and that of others; and to respond to emergencies.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request that we correct or update inaccurate or incomplete personal data.
- Erasure: You can request that we delete your personal data, subject to certain exceptions.
- Restriction: You can request that we restrict the processing of your personal data.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
- Objection: You can object to the processing of your personal data based on legitimate interests or direct marketing purposes.
- Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time, where processing is based on consent.
To exercise your rights, please contact us using the information provided in Section 1.
9. International Data Transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy.
10. Children's Privacy
Our Platform is not intended for use by children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. The most current version of the policy will govern our use of your information and will always be available on our Platform. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: